Fitchburg economy oil co.,inc.
online orders and heating oil delivery agreement
Terms and Conditions
PLEASE READ OUR GENERAL AND SPECIFIC TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. USERS OF THIS SITE AGREE THAT ACCESS TO AND USE OF THIS SITE ARE SUBJECT TO THESE TERMS AND CONDITIONS AND OTHER APPLICABLE LAW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THIS WEBSITE. BY COMPLETING AN ORDER FROM THIS SITE, YOU ARE ENTERING INTO AN AGREEMENT WITH FITCHBURG ECONOMY OIL CO.,INC. WITH A MAILING ADDRESS OF 387 WATER ST. FITCHBURG, MASSACHUSETTS, 01420.
THESE TERMS AFFECT YOUR LEGAL RIGHTS BY, AMONG OTHER THINGS, ESTABLISHING LIMITATIONS ON LIABILITY OF FITCHBURG ECONOMY OIL CO., INC. THESE TERMS BECOME EFFECTIVE, UPON YOUR CLICKING THE "COMPLETE ORDER" BUTTON TO SUBMIT YOUR ELECTRONIC ORDER. THIS IS YOUR ACCEPTANCE.
PLEASE READ OUR GENERAL AND SPECIFIC TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. USERS OF THIS SITE AGREE THAT ACCESS TO AND USE OF THIS SITE ARE SUBJECT TO THESE TERMS AND CONDITIONS AND OTHER APPLICABLE LAW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THIS WEBSITE. BY COMPLETING AN ORDER FROM THIS SITE, YOU ARE ENTERING INTO AN AGREEMENT WITH FITCHBURG ECONOMY OIL CO.,INC. WITH A MAILING ADDRESS OF 387 WATER ST. FITCHBURG, MASSACHUSETTS, 01420.
THESE TERMS AFFECT YOUR LEGAL RIGHTS BY, AMONG OTHER THINGS, ESTABLISHING LIMITATIONS ON LIABILITY OF FITCHBURG ECONOMY OIL CO., INC. THESE TERMS BECOME EFFECTIVE, UPON YOUR CLICKING THE "COMPLETE ORDER" BUTTON TO SUBMIT YOUR ELECTRONIC ORDER. THIS IS YOUR ACCEPTANCE.
CUSTOMER OBLIGATION
Tank and Equipment
- Fitchburg Economy Oil Co., Inc. accepts no responsibility and will not be held liable for damages that may result from a heating failure, regardless of cause. Frozen oil lines, sludge or heating equipment failures remain your responsibility. By clicking "Complete Order," you are representing that your fuel oil tank(s), and all connected piping and components are free of leaks, are functioning properly, and are in compliance with all Federal, State and Local Codes. That includes having possession of, or having posted all necessary permits issued by the Fire department for your storage tank/s.
- Fitchburg Economy Oil Co., Inc. has the right to visually inspect your tank before or at the time of delivery. If at any time we feel that the tank is unsafe or unfit to receive a delivery, we will cancel your delivery and issue you a full refund.
- In the event of multiple tanks on the property, the customer must notify Fitchburg Economy Oil Co. Inc, in writing of the additional tank locations and clearly label the tanks to ensure fuel delivery to the correct tank. If the aforementioned actions are not taken, we will not be held responsible for deliveries to the wrong tank. If we are unable to determine the correct delivery tank, we will cancel the delivery and you will be assessed a $30 attempted delivery fee.
- It is the customer’s responsibility to keep a clear path to the oil tank and its associated equipment. You will be assessed a $30 attempted delivery fee if we are unable to deliver due to conditions preventing the truck or driver from reaching the fill pipe.
Conditions of ordering oil online and delivery
- Please review your order before clicking "Complete Order". When you click "Complete Order" you agree that you have reviewed your order and all information, including quantity and delivery address are correct. We cannot return or remove heating oil once delivered.
- Do not click “Complete Order” multiple times . If you have reason to believe there is a problem with your order, please contact us before completing another order. Clicking "complete order" multiple times may result in a double charge to your credit card.
- You must contact Fitchburg Economy Oil Co., Inc. if you wish to cancel an order. Any cancelled or unwanted orders will be assessed a mandatory 2.99% processing fee which you agree to pay.
- Your credit card will be charged immediately upon clicking "Complete Order". You will be charged for the amount of gallons ordered at the price quoted at the time of your order.
- If your tank does not accept all ordered gallons, you may be entitled to a credit on your account for future purchases. If your tank does not accommodate at least 100 gallons you agree to a $19.00 short delivery fee. If you do not wish to have your account credited, a refund will be made to your credit card upon request, allow 14 business days for funds to become available to you.
Force majeure
Fitchburg Economy Oil Co., Inc. shall not be held liable for any delay in or failure of performance due to causes beyond reasonable control, including but not limited to: unavailability of fuel supply, labor shortages or strikes, embargoes, riots, war, terrorism, accidents, disorders, acts of God, government orders or any unforeseen change in circumstances.